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Erase the boundary between IBM BPM and Salesforce

Low-Code

Easy connectors and auto-generated components without writing a line of code

Centralized

Salesforce data is retained as the single source of truth for business data

Extensible

Get the best of both worlds by leveraging the power of both technologies

The Real End-to-End Sales Process

There are many areas where IBM BPM can be used to address business requirements related to the sales organization. For example, during lead generation and opportunity identification there could be additional information or lookups that could be used to improve the accuracy and context of that situation. During key moments, such as lead conversions or closings, it may be necessary to notify additional users or have them complete tasks based on the nature of the change. The SPARK Salesforce toolkit allows for seamless integration between front- and back-office organizations and gets the information to where it needs to go, and when it needs to be there.

SPARK Salesforce Features

Drag-and-Drop Components

Salesforce Event Triggers

All SF Data as BPM Objects

SFScreens

Create Tasks in Salesforce

Security Management

Robust Documentation

Why not use Salesforce.com for automation?

You should! The value proposition of the SPARK Salesforce toolkit is not in replacing functionality that already exists in Salesforce, rather in filling gaps where processes extend outside the bounds of your Salesforce implementation. The toolkit is intended to help you not only improve your end-to-end process, but make sure process automation doesn’t stop when the use of Salesforce ends. Your customers, employees, and partners should expect the same great digital efficiency shown with processes external to Salesforce as those within it.

Use Cases

Customer Interactions

Document Generation

Marketing Feedback

Sales Handoff to Execution

Data Enrichment/Lookup

External Approvers

Lead Generation

And More...

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