SPARK Salesforce Toolkit
Erase the boundary between IBM BPM and Salesforce
The Real End-to-End Sales Process
There are many areas where IBM BPM can be used to address business requirements related to the sales organization. For example, during lead generation and opportunity identification there could be additional information or lookups that could be used to improve the accuracy and context of that situation. During key moments, such as lead conversions or closings, it may be necessary to notify additional users or have them complete tasks based on the nature of the change. The SPARK Salesforce toolkit allows for seamless integration between front- and back-office organizations and gets the information to where it needs to go, and when it needs to be there.
SPARK Salesforce Features
Why not use Salesforce.com for automation?
You should! The value proposition of the SPARK Salesforce toolkit is not in replacing functionality that already exists in Salesforce, rather in filling gaps where processes extend outside the bounds of your Salesforce implementation. The toolkit is intended to help you not only improve your end-to-end process, but make sure process automation doesn’t stop when the use of Salesforce ends. Your customers, employees, and partners should expect the same great digital efficiency shown with processes external to Salesforce as those within it.