International Insurance Company Increases Productivity and Reduces Risk by Implementing IBM Business Automation Workflow (BAW) and Operational Decision Manager (ODM)

International Insurance Company Increases Productivity and Reduces Risk by Implementing IBM Business Automation Workflow (BAW) and Operational Decision Manager (ODM)

The client manages a large amount of insurance accounts for long-term disability needs. Because of the manual nature of its initial system, the entire process was not only time-consuming, but also susceptible to human error and was largely not trackable.

Salient Process and IBM partnered to deliver a comprehensive solution that allowed for these requests to be largely automated, along with providing necessary checks-and balances via robust business decisions.