IBM Business Automation Workflow (BAW) is a robust platform that streamlines business processes, ensuring efficiency and consistency. Existing BAW clients have discovered significant value by integrating watsonx Orchestrate, which enhances their workflows with advanced interaction capabilities.
Many organizations rely on IBM BAW to manage complex workflows. However, occasional users, who may only log in weekly or monthly, face challenges due to unfamiliarity with the system. These users require a more intuitive interface to interact with their tasks effectively.
By leveraging watsonx Orchestrate on top of existing and new BAW workflows, organizations have transformed their operations. The integration significantly improves usability for those who do not interact with BAW daily. These users can efficiently manage their tasks without needing frequent retraining, leading to increased satisfaction and productivity.