Serving as a technology service company for a banking group encompassing three trail banks with 540 branches and 4,300 employees in Italy,Servizi Informatici Bankadati (Bankadati) and its head of business optimization, Matteo Pizzicoli, naturally found it logical to take a product-centric approach to serving its customers. Bankadati deployed IBM Business Process Manager (IBM BPM/BAW) and IBM Operational Decision Manager (ODM) Software to speed the deployment of customer-facing and operational processes. Download this case study to see how Bankadati was able to reduce their process development by 99% using IBM BAW & ODM
