15+ Year IBM Gold Partner
IBM's enterprise AI and automation stack, plus Salient-built software developed across 200+ enterprise projects. Every technology on this page has shipped in production, with results on record.
IBM watsonx · AI Technologies
watsonx is built for enterprise AI in environments where explainability and audit trails decide whether the deployment ships. We match the component to the problem instead of leading with a product.
Models, RAG, and agents
Build and run AI models against your enterprise data. Powers document intelligence, summarization, RAG knowledge assistants, and the agents inside our workflow deployments.
Delivered: 55% faster mortgage close, 60% lower cost per loan (with BAW)
Agentic orchestration
AI agents that decompose a request into tasks, pick the right tools, and coordinate execution across your systems. Multi-team tasks finish in a single interaction.
Delivered: 60% reduction in prior authorization cycle time (with watsonx.ai)
Conversational AI
Natural-language assistants for employees and customers, connected to your systems and knowledge base. Answers come with sources instead of guesses.
Delivered: hundreds of hours saved daily at the Better Business Bureau, $100K+ projected annual savings
AI governance and explainability
Model documentation, explainability, drift monitoring, and audit trails. This is what turns a risk committee review into a formality instead of a blocker.
Every Salient AI engagement closes with governance documentation your risk team can approve
Digital Business Automation
AI creates value when it sits inside an orchestrated process. These are the IBM platforms that move the work: workflow, decisions, content, capture, and the tooling that maps and mines the process first.
Process orchestration
End-to-end workflow orchestration across people, systems, and AI. The backbone of most Salient production builds.
Delivered: claims cycle cut from 120 to 30 days
Business rules management
Business rules your analysts can change without a development backlog. Policy moves at the speed of the business.
Delivered: 5M+ automated rules in production at PNC
Process mapping
Cloud-based, BPMN-native process mapping repository with 200+ templates. Where the process truth gets documented and governed.
Pairs with Blueworks Insights, Salient's analytics accelerator
Process discovery from system data
Reconstructs how processes executed from ERP and CRM event logs. Surfaces bottlenecks and deviations workshop-based discovery can't see.
Feeds the measured baseline every Salient engagement starts with
Robotic process automation
Bots for the repetitive, rules-based tasks that don't justify a workflow rebuild, and the bridge into legacy systems without APIs.
Delivered: 100% ROI in 3 months at Primanti Brothers, deployed in 2 weeks
Enterprise content management
FileNet content services for document-heavy processes. The system of record for everything the workflow touches, with every document versioned, secured, and audit-ready.
Delivered: faster loan processing at TMB Bank
Document classification and extraction
Reads incoming documents from any channel, classifies the type, extracts the fields, and routes to the right workflow. Manual data entry comes out of the process.
Typical: document processing cost reduced 60–80%
Why Salient
Every platform above has shipped in Salient production builds, with results on record. The 2025 IBM North America AI for Business Award recognizes that delivery track record.
Salient Accelerators
Proprietary software developed across 200+ enterprise projects. Each one removes a specific, recurring obstacle and compresses delivery time on the platforms above.
AI process discovery
Your AI process analyst. Turns process documents, images, and call transcripts into editable BPMN diagrams, with SIPOC and time metrics extracted along the way.
Salient analysts complete 3 years of process work in 3 months with SPADE
AI agents inside BAW
Production-grade AI agents running inside governed BAW workflows, with the audit trail and human oversight your compliance team requires.
In production at Eli Lilly. The architecture behind our IBM AI for Business Award win.
ROI simulation and prioritization
Scores and ranks your automation pipeline on ROI, readiness, and risk. As-is and to-be simulation with conservative, base, and upside projections.
Turns use-case debates into a ranked, defensible roadmap
Analytics for Blueworks Live
Analytics, governance dashboards, and automated user management on top of IBM Blueworks Live. Keeps a growing process repository governed.
VMware used it to accelerate its process excellence program
RPA platform migration
Automated conversion of RPA bots to IBM RPA. Move your bot estate between platforms without rebuilding each bot by hand.
Platform migration without the manual rebuild
BPM-to-BAW migration
Analyzes legacy IBM BPM applications, untangles dependencies, and migrates them to BAW Cloud without a months-long manual effort.
Cut migration analysis time 75% for a multinational manufacturer
BAW for external participants
Extends BAW processes to customers, vendors, and other participants outside your organization, so the workflow covers the whole process instead of stopping at your walls.
One workflow for internal teams and external parties
BAW-Salesforce integration
Connects IBM BAW and Salesforce so process orchestration and CRM data work together without custom integration code for every project.
Pre-built integration instead of per-project custom code
Keep Exploring
Process Intelligence, Governed AI Adoption, Process Hyperautomation, and Run Services. The problems these platforms get deployed to solve.
Financial services, insurance, healthcare and life sciences, and manufacturing, with the delivered use cases and numbers for each.
Next Step
That's the right question, and it's ours to answer. Bring us the process and we'll recommend the stack, in 30 minutes, with no commitment.
