Creval Sistemi e Servizi Uses Process Automation Solutions from IBM to Accelerate Customer Service Improvements

Creval Sistemi e Servizi Uses Process Automation Solutions from IBM to Accelerate Customer Service Improvements

Creval Sistemi e Servizi created an enterprise service bus (ESB) using IBM Integration Bus Software to decouple front-end systems from existing back-end systems. Next, the company used IBM Business Process Manager and IBM Operational Decision Manager software to automate its processes.