Watson Assistant is the best tool on the market for creating complex chatbots today
Watson Assistant is the best tool on the market for creating complex chatbots today
Watson Orchestrate helped IBM’s HR team with their promotion process (occurred 4-times/year) by shorting the process from 10 weeks, down to six-weeks… and cut out 85% of the human back-and-forth follow up, and gave the team a central location of work.
Business rules are ultimately how we differentiate ourselves from competitors. ODM is a clearinghouse of sorts, processing every regulatory item through the company’s rules engine.
With the [Coach View] template, we are saving around 50% in development time. We are also anticipating even more savings with any future changes since the code is in one location rather than every coach.
Salient Process, along with the IBM technology, allowed us to dramatically improve our manual reviews and enhanced our customer
service.
By investing in automation, we’re putting our own employees in a stronger position to find new opportunities to serve our customers better… so through our work with IBM and Salient, we’re building a foundation for delivering ever-improving customer experiences.
We were really satisfied with the spirit of partnership and collaboration and the shared sense of commitment, that the Salient team showed from the start… and since then, our relationship has continued to grow and adapt as the project unfolded. To us, that’s pretty much the definition of a solid transformation partner.
“The Salient Process team has been very impressive to work with. By utilizing Business Compass and Blueworks Live, we now have a standard, centralized tool to prioritize and monitor continuous improvement programs, replacing the myriad of spreadsheets that we were using previously.“
The customer is extremely pleased. They expressed extremely high satisfaction with the IBM and Salient Process partnership, obviously praising Salient’s skills, experience, expertise, and flexibility. You guys rock!