The Process Analysis Entry Point

The Process Analysis Entry Point

Published By : Cydney McCollum April 13, 2023

Through conducting extensive client interviews, the Automation Compass team has come to understand that businesses can fall into one of three categories when it comes to their level of process improvement. To better serve our clients, we have created the Operational Excellence (OPEX) Lab,which offers three entry points that align with these categories; Business Architecture, Process Analysis, and Opportunity Tracking.

Depending on their needs and goals, clients can choose the entry point that is best suited for their business. Each entry point comes with its own set of options, tailored to meet the unique needs of the client. Ultimately, the lab enables us to understand where clients are in their process journey, and to offer them the most appropriate tools and guidance to advance their automation initiatives. Click to learn about the Business Architecture and Opportunity Tracking Entry Points.

To further understand each entry point, we have put together three seperate blogs that highlights each entry point, how they work together, how to get started using Automation Compass, and how to get started in the Operational Excellence Lab.

Let’s dive in to learning about Process Analysis.

What is Process Analysis?

Process analysis is the systematic evaluation and optimization of business processes to improve their efficiency, effectiveness, and overall performance. It involves identifying the steps involved in a particular process, analyzing the flow of information, materials, and resources, and identifying bottlenecks, redundancies, and inefficiencies. The goal of process analysis is to identify areas for improvement and implement changes that lead to better results.

Companies use process analysis as part of their process and automation journey to achieve several benefits. It helps to identify areas of improvement that can lead to cost savings, increased efficiency, and faster turnaround times. By optimizing processes, companies can reduce the amount of time and resources needed to complete a task, resulting in lower costs and higher productivity.

**Please note that in the following description, we will use the term “Business Transformation Team” to refer to the internal team within your company that is practicing the methodology. However, the actual name of the team may differ from one company to another. 

The Process Analysis Entry Point

As a Business Transformation team with a Process-Driven mindset, you are likely prioritizing, evaluating, and documenting processes to enhance efficiency, performance, and metrics.

Your team may already have process documentation, such as cycle time, cost, and pain points, and could be looking at process prioritization for mapping, improvement, or documentation. They may also be evaluating different scenarios and opportunities to improve process efficiency, performance, or metrics. Automation Compass can provide appropriate starting points based on your team’s maturity level to streamline the process.

Get Started in Automation Compass

**If your company does not already have an Automation Compass account, navigate to our Automation Compass website to follow along with steps or you can request a demo here.

  • You can use the capability map to represent your company’s process taxonomy, framework, or classification. Assign level 1 capabilities to the highest level in the process framework and level 2 capabilities to the second level. Keep attaching capabilities until you reach the process, then connect each process to specific capabilities.
  • In case your company doesn’t have a process framework, you can still import and prioritize the processes you are analyzing based on your goals and priorities, but make sure that the goals are captured in the “North Star.”
  • If your company is focusing on a specific process and wants to analyze it, you can import the process and skip the goals or process framework. From there, you can discover automations, run simulations, and create opportunities.
  • Once you have imported your processes, you can use our prioritization feature to find the next process to improve based on your strategy, identify potential automations, and run simulations.

Video Tutorial

If you would like to see the starting points in action, please watch our video tutorial here.

How the Entry Points Work Together

While each entry point has its unique focus, the categories are not exclusive to one another. In fact, companies may find themselves leveraging two of these entry points at the same time.

Process Analysis + Business Architecture

From Business Architecture to Process Analysis

If you start with a top-to-bottom approach, you’ll need to focus on the capabilities that require more attention and have processes attached to them. You’ll have to conduct a more thorough process analysis to determine how to enhance the capability and prioritize which processes to analyze first.

Once you have identified the processes to improve, you can then carry out discovery and simulation.

From Process Analysis to Business Architecture

On the other hand, if you start from the bottom and need to analyze a specific process, you can determine whether that process belongs to a capability that requires improvement. This approach can assist you in prioritizing your efforts more effectively.

Process Analysis + Opportunity Tracking

From Process Analysis to Opportunity Tracking

The first option is to begin with the processes themselves and generate opportunities for improvement as required. This approach enables you to keep all your ideas organized in one place and analyze the potential impact of each idea while simultaneously monitoring ongoing implementations.

From Opportunity Tracking to Process Analysis

The second option is to begin with the ideas themselves and employ them as a starting point for identifying processes that require improvement or documentation. This approach can assist you in determining whether an improvement aligns with your team’s strategic objectives and identifying processes that require more attention.

What to Expect in the OPEX Lab

Reminder, these steps are what you can expect to see depending on your entry point and your level of process improvement maturity.

The Automation Compass Team will…

  • Collect any Business Artifacts, such as Process Framework / Customer Journey Maps / Value Chains / Value Streams / Business Architecture from your company
  • Create a customized process improvement project based on your company’s level of process improvement maturity. 
  • Review, refine, and develop your processes based on your business needs. 
  • Analyze the artifacts to identify areas for process improvement. 
  • Creation of as-is and to-be process documentation delivered via Blueworks Live maps and imported into Automation Compass 
  • Prioritization of improvement opportunities in Automation Compass. 
  • Creation of a Business Case for the opportunities based on your business goals. 
  • Training from Expert Process Analysts on the tools the lab provides throughout the duration of the project 

Lab Resources

By participating in the Operational Excellence lab, companies can access a wide range of resources that will help accelerate their process transformation journey and achieve their goals faster and more efficiently. The Lab resources include:

  • Automation Compass Tool
  • Training on the Automation Compass Tool
  • Training on IBM Blueworks Live
  • Work side by side with an Expert Process Analyst who can help you start your journey.
  • Access and Training on Blueworks Insights

Click the following links if you would like to learn more about

OPEX Lab Exclusive Discount Offer

We want to offer you an exclusive deal to help you take your skills to the next level. In addition to the free resource the lab provides, we’re offering an incredible 60% discount off the standard program price.

Don’t miss out on this limited-time offer to transform your business. Click below to learn more and take advantage of this incredible deal today!

Get Started Today!

Businesses can greatly benefit from participating in our Operational Excellence Lab as they have the opportunity to shape the future of their own transformation process. This is an opportunity for companies to enhance their automation journey by learning and implementing automation compass as a solution that aligns your initiatives with your business goals. 

You’ll not only have exclusive access to the latest and greatest features of Automation Compass, but our team of Senior Process Analysts will work with your team directly to ensure we are providing the best foundational support for your company.

If you’re eager to get started, contact us here! Take advantage of the Opex Lab exclusive offer with heavily discounted pricing and free resources. Don’t miss out on this opportunity, inquire for more information today.

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