Operational Decision Management

Manage complex decisions simply

What is

Operational Decision Manager?

IBM Operational Decision Manager (ODM) is a full featured Decision Management platform focused on deploying High Performance Decision Solutions Managed by the Business. 

Decision Management Automation is a part of the hyperautomation capabilities that is a combination of machine learning with business rules to guide organizations to apply the appropriate actions to take in a process

It’s a Business Decision Management Platform that enables an organization to manage and automate the repeatable Business Decisions across multiple areas of the company. This allows for Business Decision consistency and re-usability, reduced risk/ error in the decision-making process and increases productivity.

Key Capabilities:

  • Facilitates reuse of decision assets across processes
  • Empowers business users to own, author, and update decision logic
  • Decreases response time to changing market conditions
  • Maximizes automation and straight-through processing

Key Features:

  • Full set of Development tools
  • Business Oriented Change Management and Deployment
  • Business Focused Testing and Simulation
  • Automated Deployment – DevOps capable
  • Built for Team Collaboration and Iterative Development
  • Multi-language Collaborative Support

ODM Opportunities

Are you in support of regulatory compliance? 

Is your operational logic volatile?

Is there a benefit moving moving operational logic closer to SMEs?

Would you benefit from reusability of operational logic?

Is your operational logic complex?

If you answered yes to at least one of these questions, your project could benefit from implementing ODM.

ODM Importance

Business Rules are written in a Plain Language Syntax (No Hard Code)  allowing non-programmers to understand exactly what the solution is doing. Changes in these rules can go from conception to production deployment rapidly. Using the appropriate Change Management Methodology that can be accomplished safely within hours.

Subject Matter Experts “can”:

  • Write the rules
  • Test/Simulate the Rules
  • Deploy the rules

Decision Logic can be shared across multiple Decision Solutions and consumed by any number or external systems.

Complex Decision can easily be broken down into manageable “micro-decisions.”

Our Offerings

Focused on just what the Rule Author (Business SME) need to understand to do their tasks

  • Concepts
  • Authoring
  • Testing/Simulation
  • Change Management

Focused on Building performant Decision Solution Operational Frameworks in support of Rule Authoring and testing

  • Concepts
  • Authoring
  • Testing/Simulation
  • Change Management
  • XOM/BOM Development
  •  Vocabulary Enrichment
  • Operational and Testing Framework design and implementation

Using and Adapting industry Best Practices to meeting your specific organizational needs

Utilizing and Adapting Salient Process’s Three Tier Change Management Methodology

Advanced training topics currently under development. Short list of targeted courses:

  • Complex model flattening/simplification patterns

  • Dynamic Object filtering using the “tester” pattern

  • Business Oriented Testing Frameworks

  • Object enrichment patterns building “Complex Concepts” in support of complex decisions

known and trusted


We want the best Revenue Integrity system in the industry, Operational Decision Manager is instrumental in delivering that goal

Fortune 100 Airline Sr. Manager of Revenue Management Development

Salient Process was critical in implementing an ODM Advanced project in a very aggressive timeframe. With their unique set of skills and methodology, Salient not only exceeded our expectations for the initial development and implementation, but also enabled our team to be self-sufficient and take ownership of our solution

Fortune 500 Software Company Engineering Manager
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