Operational Decision Management

Manage complex decisions simply

What is Operational Decision Manager?


What is Operational Decision Manager?


IBM Operational Decision Manager (ODM) is a full-featured Decision Management platform focused on deploying High-Performance Decision Solutions Managed by the Business.

Decision Management Automation is a part of the hyperautomation capabilities that is a combination of machine learning with business rules to guide organizations to apply the appropriate actions to take in a process

It’s a Business Decision Management Platform that enables an organization to manage and automate repeatable Business Decisions across multiple areas of the company. This allows for Business Decision consistency and re-usability, reduced risk/error in the decision-making process and increases productivity.

Key Capabilities:

  • Facilitates reuse of decision assets across processes
  • Empowers business users to own, author, and update decision logic
  • Decreases response time to changing market conditions
  • Maximizes automation and straight-through processing

Key Features:

  • Full set of Development tools
  • Business Oriented Change Management and Deployment
  • Business-Focused Testing and Simulation
  • Automated Deployment – DevOps capable
  • Built for Team Collaboration and Iterative Development
  • Multi-language Collaborative Support

Key Benefits of Operational Decision Management Automation Software

Your decisions are critical to maintaining your business’s success. From authorizations to making changes based on established procedures, operational decision management automation is an excellent way to reduce the time it takes to make daily decisions so you can focus on vital tasks.

Operational decision manager software provides organizations with tools to enhance essential processes for more efficient operations. Some additional business benefits include:

Operational decision management software enables employees to spend less of their shifts on simple decisions. Additional time throughout the workday benefits your business by allowing employees to focus on major decisions that require cognitive and judgment-based abilities.

One of the main features of ODM software is its tracking functionality to create a clear trail of documentation for audits. Having a readily accessible audit process enables users to see how and why the software made specific decisions for greater accuracy.

Since the ODM follows predetermined rules, the software will consistently enact the same decision-making process. With specific inputs, users will always know what outcome to expect.

Instead of spending several minutes on human-made decisions, an ODM will complete decisions in seconds. Automating your transactions and procedures also enables your company to alter information systems to react quickly to change. This flexibility lets your company adjust commands quickly to reduce missed opportunities and increase overall business agility.

ODM software will perform behaviors similar to informed employees to make decisions. Instead of simply being aware of past events, the software will also use the data to gain insight into the future and understand how to perform behaviors.

ODM Opportunities

Are you in support of regulatory compliance? 

Is your operational logic volatile?

Is there a benefit to moving operational logic closer to SMEs?

Would you benefit from the reusability of operational logic?

Is your operational logic complex?

If you answered yes to at least one of these questions, your project could benefit from implementing ODM.

Our Offerings

Complete Rule Author training

The ODM Rule Authoring Course is designed for Rule Authors to gain a high-level understanding of Decision Management, Business Rules, and Business Rules Management. This course will help you understand what Operation Decision Management (ODM) is, how to use it, what its various components are, and more. The course has a specific focus on Decision Center Operation and Navigation, which is the primary tool used by Rule Authors. You will learn how the rules make decisions and how to navigate the ODM tools, author rule artifacts, test rules, manage rule changes, and more.


ODM Importance

Business Rules are written in a Plain Language Syntax (No Hard Code), allowing non-programmers to understand exactly what the solution is doing. Changes in these rules can go from conception to production deployment rapidly. Using the appropriate Change Management Methodology that can be accomplished safely within hours.

Subject Matter Experts “can”:

  • Write the rules
  • Test/Simulate the Rules
  • Deploy the rules

Decision Logic can be shared across multiple Decision Solutions and consumed by any number or external systems.

Complex Decisions can easily be broken down into manageable “micro-decisions.”

Why Choose Salient Process?

As an IBM Premier Business Partner, we are a leading provider of hyperautomation services and solutions. With our support, your company will have the means to enhance operational efficiency while lowering costs to improve your bottom line.

known and trusted


We want the best Revenue Integrity system in the industry, Operational Decision Manager is instrumental in delivering that goal

Fortune 100 Airline Sr. Manager of Revenue Management Development

Salient Process was critical in implementing an ODM Advanced project in a very aggressive timeframe. With their unique set of skills and methodology, Salient not only exceeded our expectations for the initial development and implementation, but also enabled our team to be self-sufficient and take ownership of our solution

Fortune 500 Software Company Engineering Manager

Transform Your Business With Our Operational Decision Management Software

At Salient Process, we help your company’s processes become more efficient, visible and agile through our groundbreaking operational decision management software solutions. To better meet your needs, we will also align our process outcomes to your organization’s goals for a personalized process that enables your organization to enjoy the freedom to focus on growing and expanding.

Whether you want to set up specific decisions for ODM or prefer a holistic approach, our team has the experience to meet your exact automation needs. Request more information to learn how our task automation software can help your business today.

Get Started today